ABOUT US...


“Professional, Quality, and Superior customer focused service!”

We achieve our motto season after season. Here are some of the words our customers have had to say about us and back up our motto:

  • On-time
  • Professional
  • Reliable
  • Good equipment
  • Fast
  • Follow up
  • Follow through
  • Friendly
  • Prompt
  • Easy to reach
  • Communication: before, during, and after events
  • Competitive
  • Trustworthy

 

If you need a list of references we are happy to provide them with our estimates so you can personally talk to them about their experiences with our services.

Innovative & Productive Equipmentboth in the field and out of the field

Whether it is providing equipment with pushers versus having plow trucks on your property, utilizing larger more productive v-blades versus straight blades, using walk behind drop spreaders versus rotary spreaders to protect your landscaping when needed, or utilizing special treated de-icing materials on your lot for better efficiency during extremely cold events; we have all the bases covered.

We utilize our computer invoicing system to give you a complete picture of services and property conditions during dates and specific times we serviced your property. For all parties protection and peace of mind, we have a state of the art time and service tracking sheet that we retain records of in case they are needed at a later date.

Professional Staff

From the office to the field, there is not a more prepared staff in the city to deliver a quality professional experience to you, our customer. We prepare our field personal with a late summer/early fall meeting to ensure all parties are prepared to meet our expectations and exceed yours. Our office staff and your area specific operations manager are just a call away, to answer any questions about your property.

 

Site Management Plan

We create for us and you, if needed, and in some cases with you, a management plan specific for each one of your properties our field staff and our in-field quality control inspectors work from this management plan.

This plan ensures we are performing to our agreed upon plans all winter long. Overall doing this prepares you on what your going to expect, our people are prepared and they have a game plan to execute and it creates fewer problems for you and your tenants. Again, we are the professionals who will get the job done right the first time.

Budgeting Help

Our broad range of pricing structures for services can meet or exceed all other pricing strategies on the market or you can opt for our GURANTEED PLAN so your budget is set over 4 months, 12 months or even years.

Large Portfolio

We can serve as your single point for all of your properties that require snow and ice management in the Central Indiana market or beyond.

Multiple Locations

We are set up to service all of the Indianapolis market in a timely fashion. We have multiple bulk salt storage locations so we can efficiently service your properties, and in a lot of cases we stage on sight equipment and snow push boxes on your properties, or close by, so we can respond when mother nature calls.

 

 

 

Customer Comments:

"Circle City’s seasonal snow removal contract has allowed Broad Reach Retail Partners to turn a highly volatile variable expense into a secure fixed one. Our initial reservations as to Circle City’s responsiveness given the fixed pricing was quickly dismissed as they made every effort to ensure our center was clear of any snow and ice regardless of the precipitation level."

M. Andrew Franklin Property Manager Broad Reach Retail Partners, LLC